The online agency offered him a full refund. It reviewed its records and discovered that he wasn't a no-show, after all. Instead, he contacted Priceline for help – and it turned him down. He could have avoided the trouble by asking his original hotel to "walk" him to a comparable property, which is a hotel industry standard practice. But maybe the best strategy is to avoid these tricky hotel reservations in the first place. OK, did you check your itinerary yet? If you're stuck with one of these nonrefundable hotel rooms, don't worry. There's no chance for a refund, even if you change your mind within 24 hours of making the reservation, unlike airlines. The deal is simple: You pay in advance for the hotel room(s) and you get a modest discount. No one tracks and reports the number of nonrefundable hotel rooms in a systematic way. ► USA TODAY Travel newsletter: Get the latest headlines in your inbox daily Nonrefundable hotel rooms are becoming more commonĪnecdotal evidence suggests that nonrefundable (or "prepaid") hotel rooms are becoming more common. "Priceline says I never checked in and was a no-show," says Goodman, a photographer from Beacon, New York. When the property ran out of rooms and he had to stay in another hotel, Priceline pocketed his money. He booked a last-minute nonrefundable hotel room in New York from Priceline. So if you have second thoughts about traveling, and want to get a refund on a nonrefundable hotel room, you might be out of luck. Notice anything different? That's right, your hotel reservation may be totally nonrefundable. Watch Video: Flight cancellations: What to know before booking a flight this winter
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